How Good Are Cleaning Companies at Window Cleaning?

 Is window cleaning part of ordinary cleaning?

Every aspect of cleaning is unique       

There is no question that some cleaning companies truly have a knack for many aspects of cleaning such as polishing furniture, dusting, bathrooms, attention to detail in vacuuming, and so on. Cleaning windows, at least high-visibility ones, are often part of what is expected of cleaning services. 

Window cleaning, common or specialized?

One of the long-running jokes is "I don't do windows". That often is really true among house cleaning companies or office cleaning companies. Some do offer to include window washing as part of their overall service. It is very possible for such companies to produce good results, especially when the windows are easy to access. I often offer window washing at houses where they have a professional cleaning service coming by regularly and see pretty clean windows. That is impressive. In many homes or offices, though, there are windows that are harder to access or are more than just a little dirty. This is where 'specialized' abilities or tools come into play. 

Many windows are not 'ordinary'

If access to some windows requires more than a human reach, perhaps a pole or ladder, then there could be a real issue with attaining quality results that a dedicated window cleaning company would produce.

                       

As this picture bears out, some windows require tall ladders to be reached. Not every cleaning company has a vehicle that can carry such equipment. Many only need to use a regular car or small SUV to conduct their business successfully. Besides the mere use of ladders, safety is a very high consideration in this circumstance. Not to be forgotten is the possibility that even easy-to-reach windows may have contaminants that are very difficult to get off with a spray cleaner and a rag or mop and squeegee. When special cleaners and tools are necessary to take care of such problems, the issue probably goes beyond what a general cleaning service offers. 

Seeking help from a professional window cleaning company can be a win/win

I've found in my 3+ decades of life as a window cleaner, that knowing what I can handle and what I would best refer out is key to keeping customers happy. I have been largely unsuccessful in providing house cleaning services along with my fortes; window washing, power washing, and gutter cleaning. Likewise, I have been able to help many reputable local cleaning companies with some more difficult window cleaning needs that they would rather not take on. When professional cleaning companies work in harmony instead of tearing each other down out of fear of losing out on revenue, it almost always turns out to be a win/win. Add to that a win for the most important component- the home or business owner.

If you'd like to have a professional window cleaner with 36 years of experience take care of your window cleaning needs, call or text Dan Wagner Window Cleaning at 5706300326

 

Professional Window Cleaning in Honesdale, Hawley, and Lake Ariel                 

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How Long Can You Keep A Storefront Window Cleaning Account?

 Storefront window cleaner for life?

Keep your customers happy!         

Many window cleaners I know either personally or 'know' online say that storefront window cleaning is not worth pursuing as a part of one's business. They feel, perhaps from personal experience or simply from hearsay, that lowballers will always win out and this endeavor is a 'race to the bottom'. It may be the case for some contractors and more so where competiton is fierce. I have found that when you service areas that have some competition, but are not heavily saturated with window washers that you can retain customers for a very long time. I'll elaborate.

Be reasonable, flexible, and reliable

Storefront owners generally pay me to be their window cleaner as a way to make their customers' first impression a good one. Some owners love to look at their clean windows, but I would say most really want the windows cleaned so they don't have to spend time doing it themselves. For my part, I find that being reliable, and I mean RELIABLE, is extremely high on a business owner's priority list. One storefront owner in East Stroudsburg turned down a competitor of mine, because he said his current wndow cleaning service (Dan Wagner Window Cleaning), was like clockwork! The point is, don't leave your jobs to chance. Get them onto a regular schedule and stick to it yourself, like clockwork. There are times when as a window cleaner you need to be reasonable and flexible. While light rain or snow should rarely if ever affect the quality of your work, heavier precipitation and/or wind may force you to curtail the cleaning for the sake of consideration to the one paying. It has been a relatively rare need for me to do so, thankfully. At times, I have found that I need to alter the order of my daily itinerary a bit to get into restaurants early or at certain times of the day so as not to be a nuisance to a large amount of patrons. 

34 Years?

Yes, I have one storefront customer in the Stroudsburg area who has been using my services since 1988, ever since he opened. I've likely cleaned his windows between 850 and 900 times! Why? Because I have kept my pricing affordable for him,  and have been reliable and professional enough to hold my own against other window washing companies who might like to snag the account.

So, in closing, despite what some window cleaners have experienced or believe, it is possible to keep storefront window cleaning accounts for a long time. And I truly appreciate all those who have trusted me to be their window cleaner indefinitely!

Want the best window cleaning company in northeastern PA? Call or text us at 5706300326!

You'll like what you see!

                                                        

When Is the Best Time of Year to Get Your Windows Cleaned?

 Is there a certain time, or times of the year, that are best to have your residential windows cleaned?

Residential window cleaning

 

Very good question and of course, that depends. It could depend on where you spend the most time inside looking out and what your favorite seasons are. Perhaps it's during or just prior to winter when you need a small reason to be cheery. Or if you don't have window cleaning done on a regular basis, the best time may be in preparation for an important event you are having at your residential location, such as a wedding, reception, graduation party, an aunt from Europe, etc. 

A key bit of advice is to endeavor to never let residential window cleaning go too long. Understandably, such will require your window cleaner, be it you or a window cleaning company, to expend more time and effort to make them look pristine again. Windows are also subject to a great variety of contaminants and things that dirty them sooner than you'd probably like. They can be what birds, trees, and bushes drop, dirty water or dust from nearby vehicle traffic, high winds, dripping water that may have organic matter from above, and dust or smoke from inside a home. For this reason many have decided to set up automatic cleanings for usually just the outsides every month or two. This assures them of never having to deal with the stress of getting filthy windows cleaned in time for something important. 

A special note: there are many homeowners who like to schedule a professional window cleaning shortly after the pollen season in their particular area comes to a close. I can say that for me, as professional window cleaner, this is prime time in my schedule and they openings are taken fast, sometimes a year in advance. 

Hopefully this has at least provided some valid factors to consider for when you feel it best to schedule a window cleaning. 

Call the window cleaning company in northeastern Pennsylvania with 36 years experience!

 

My Best Customers

Professional Window Cleaners Need A Solid Customer Base

Wow, expounding on that theme could get a person in big trouble!
I am wisely not going to list my favorite customers or even 'best' by a quantifiable rating standard. Some like to talk about sports, food, or travel. Some stay out of our way so we can get the work done asap. There are all kinds of people we clean windows for. 
I will describe what I consider to be the best fit for me as a service business owner. Here are some attributes I highly value:
1. Automatic service- These are the customers who have agreed to have me clean windows or power-wash their business locations or homes. The benefits to me are reliable income, the ability to schedule other jobs based on where I know I'll be on what day, and eliminating the need to confirm appointments or walk into a shop and find out whether they would like window cleaning that day or not. One possible downside is when a business fails to pay in a timely fashion. I've actually had to give up some accounts because of this.
2. Loyalty- Loyalty to my window cleaning company is definitely nice and I suppose flattering, but I perceive that loyalty is based on my reliability and honesty, not just my name. Additionally, customer service is a necessity in my opinion, not a "bonus". As of 2022, I have a storefront window cleaning customer in East Stroudsburg who has continually used my service since the late 1980s and one residential window cleaning customer in Lake Arielwho has had me since 1999 for 46 visits!
3. Honesty- Speaking from a service person's standpoint, there are few worse feelings than believing I have a completely happy client and then losing him or her. Even though the impulse is to ask "what's wrong with them"? a better question is "what did I do wrong" or "what did someone else do better"? Good communication certainly helps here, but having an honest appraisal from a client is good for both parties; for the client to receive even better service and for the contractor to make necessary adjustments for the future. This highlights the need to keep the door of communication open.

Best Customers Spring From Great Customer Service

My motto is "You'll like what you see."  That saying entails more than how the windows look after I'm finished cleaning them. It includes the experience and good feeling I promise as a result of being efficient, courteous, and thorough. The complete package. I want my clients to feel there is no reason to look elsewhere and have solid reasons to feel that way.

I'm always open to gaining more 'best customers'! Call or text me at 570-630-0326
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