Saturday, December 30, 2023
The Top 4 Reasons You Can't Get Your Windows To Look Good
Tuesday, December 19, 2023
Can I Clean My Windows When It's Cold Outside?
It Is A Challenge to Keep Windows Clean in Cold Weather
What Solution Works on Windows Below 32 degrees Fahrenheit?
Simple Directions to Successfully Clean Glass in Subfreezing Temperatures
Thursday, December 14, 2023
Pure Water Window Cleaning- Hype or Reality?
Pure, Ultrapure, Distilled. What's the Difference?
How 'clean' does water need to be to clean windows?
Do the terms 'pure', 'ultrapure' and 'distilled' mean anything in window cleaning?
Is it really a good idea to drink distilled water?
Serving Honesdale, Hawley, Scranton, Lake Ariel, Stroudsburg, Tannersville, Mount Pocono and many other towns.
YOU'LL LIKE WHAT YOU SEE!
Monday, November 13, 2023
Window "Washing" or Window "Cleaning"?
Is Washing Less or More Thorough Than Cleaning?
It may be that some view the difference between washing and cleaning as significant enough to choose one or the other as framed by a professional company. Many others don't see it as any more than the choice of words. Do you as a customer feel one or the other term is a caveat? Maybe one way is less thorough or one way is far more expensive. Perhaps one sounds more professional than the other. Interestingly, whether you use the phrase "window cleaning" or "window washing" in a Google search for a local company, you'll get the same results. I'll give my observations and mention those of others.
What Some Professionals Say
There are some professional companies who believe there is a definite difference in window cleaning and window washing. I even noticed another term used- "window detailing". This term was used to place that company on a higher plane than its local competitors, namely one that removes the tough stuff off of glass, frames, and sills, such as bugs and paint specks. Some feel that cleaning is more akin to spot cleaning and not as thorough as washing, which would be all foreign matter on the glass. From what I've read on professional forums and Facebook groups, most, but not all in the business choose 'window cleaning'.
What Customers Say
My Take
I feel that for my company name and the description of what I do, I prefer 'window cleaning'. I think it sounds classier and more professionalized. At the same time, I view what I do as any of the three terms mentioned in the opening paragraph. My opinion is that if you are a professional and would like to create raving fans and repeat business, you need to do as thorough a job as possible. There are both low and high thresholds in your service, that is, the very minimum that would be considered acceptable without having to specify what you are leaving out, and the point where you go from normal cleaning to specialized cleaning. The bare minimum I would consider professional is all dirt and grime off the glass as well as the frames, sills, and screens (if any). When the sills have foreign matter that may not budge with normal window scrubbing tools or rags or the glass has paint or wood stain left on by careless contractors that came before you, this requires specialized service. Another issue that requires specialized attention is 'screen burn'. This is the layman's term for that white haze that is extremely hard to get off glass windows with outside aluminum screens. Here is a nice explanation why that can happen. Regular water, pure water, soapy water, ammonia, rubbing alcohol- none of these touch screen burn. Thus, to remove this calls for specialized attention.
I feel it is important to communicate to a customer what will be included in standard window cleaning and what constitutes 'restoration'. The choice of terms that window cleaning companies use can be to make them appear better than their competition. "While other companies only do X, we do X, Y, and Z, because we care about you." Something similar to that. I'm not a fan of implying that my competition is inferior or doesn't care about their customers. I simply endeavor to leave glass , sills, and screens extremely clean. There are many other practices that will make you the go-to for those that know you, more than what terms you use.
At Dan Wagner Window Cleaning we have been washing, cleaning, detailing, or all of the above in northeastern Pennsylvania since 1986 and we are not going away!
Serving Honesdale, Hawley, Narrowsburg, Scranton, Lake Ariel, Stroudsburg, Tannersville, Mount Pocono and many other towns.
Y OU'LL LIKE WHAT YOU SEE!
Thursday, October 12, 2023
Should You Go With Nationally Known Service Providers or Stick With Local?
Do the Big Names Guarantee Better Service?
The home service industry in the United States is large and growing larger. Well over 2 million businesses in the US provide various services to homeowners, generating revenue well over half a trillion dollars annually. Many more do so for commercial properties or both residential and commercial. Likely all of us are familiar with some big names that advertise heavily as home service providers. A common way to generate a very high volume of participants is by being a matchmaker of sorts. In other words, find a vast number of local companies that are available to provide services to customers in a specified area, be the go-between, and ideally make a profit on volume while trusting that the customer and provider are both happy in the end. Clearly, there is a high level of marketing and logistics to make this work and be sustainable. There is no denying that some have figured it out.
I'm approaching this from the standpoint of what benefits or advantages there may be to seeking the numerous choices presented by some of the big names as opposed to looking for local businesses that are already known in the community. Granted, when you as a homeowner agree to have a company render services, you'll almost surely be getting a local company anyway. Is there a difference?
Pros and Cons of National Companies Which Provide or Locate Home Services
You Choose By What Means You Get Similar Results
Friday, September 29, 2023
Is There An Easy Way to Clean My Gutters?
Rain Gutters- Love Them and Hate Them!
In a perfect world, gutters would only fill up in the fall if you live in the northern hemisphere. We know painfully well that it is not a perfect world. Gutters can become a concern after a heavy wind or rainstorm, or if some unexpected object takes up residence in your gutter that is large or dense enough to create a backup. This can happen any time of year and will give property owners fits if they are not familiar with resolving this or equipped to do so. Water buildup will spill onto the ground and mess up landscaping. Sustained weight due to sitting water will cause stress on gutter supports, eventually ruining the proper pitch of the gutter run. If the water becomes ice, the body of the gutter may be forced to expand and alter the proper flow. Excess water can run down the side of the wall below and potentially undermine the foundation.
Easiest Way to Clean a Gutter Clog
So, how does one remedy a problem gutter? Unless you can actually see what is in a gutter from a distance (large twig, tree branch, plant growing etc) you will need to safely set up a ladder to get a close look. If you have 2 or 3 floors in your house, you may be able to look out a window to a lower gutter and see what the culprit is. Or you may own a drone with a camera that can reveal where your problem is as well. A note about ladders- stepladders need to be opened up fully and have all four feet planted on the ground or pavement. If you can't make it sit level, beware. When you put your weight on each successive rung, there is going to be a slight shift in the concentration of your weight. Even a slight shift can turn into a ladder fall if the ground is soft or the user does not have a great sense of balance. Extension ladders have 2 feet, but the same idea applies. Soft or uneven ground, a dangerous climbing angle, or an improper end ladder height can be a serious danger. All that aside, if you can safely see what the issue is, it will likely be a simple fix by pulling out what is causing the clog. Herein will lie another caveat- if it's a stubborn branch that's stuck under a brace or you have to lean more than a foot or two away from the ladder, you may very well lose your balance. So please be careful!
Other Viable Ways to Clean Gutters
There are special ladders and ladder accessories that can make cleaning gutters safer. Also, some professionals use gutter vacuums to do it all with feet firmly planted. A homeowner can rig up something similar that may or may not work with a shop vac, extensions, and a gooseneck end. Some roofs may be safe enough to walk and be either sprayed out or cleared with a leaf blower. Pressure washing can get results by force, but there are obviously inherent cautions with this method. They would be whether the user is in control of the process, firmly balanced, and very deliberate. While blowing the leaves out can cause an initial mess, imagine the mess that high-pressure water forcing gutter debris in every direction causes! A lot to consider!
In Northeastern Pennsylvania, 'gutter cleaning season' is generally speaking, anywhere from late October to mid-late November. This is the time of year, of course, when most or all of the leaves have fallen off the deciduous trees in the area. As a result, nearby leaves fall onto or into gutters. It is a very good idea to have them cleaned at least once a year. Earlier in this post, potential issues were brought up that may create an immediate need for attention. When those fluffy, almost waterproof leaves are left to lay in a gutter, they will eventually break down into soil. I know this from experience, having cleaned gutters as an added service to window cleaning. I have literally pulled tiny maple trees from gutters many times! Clearly, this is not a place where you want to be with your own gutters. Also, beware that while there are a few gutter guard systems that work properly as advertised, there are countless installed covers that have failed. This could be due to a poor-quality product or poor installation. When guards become ineffective, the proper cleaning of your gutters will take even more time and effort. Some or all of the guards will have to be removed to clean what debris got inside and then replaced. More time translates to more cost.
Hopefully, this short article has shed light on gutter cleaning. If you'd like to take care of your gutter cleaning, feel free to inquire on our website or call or text us at 5706300326. We serve many areas in Northeastern Pennsylvania.
YOU'LL LIKE WHAT YOU SEE!
Saturday, September 23, 2023
Are Microfiber Rags Really the Best Way to Clean Windows?
Microfibers- The Cure-all End-all in Cleaning?
Since microfiber technology for cleaning became all the rage maybe 20 years ago, Mystic Maid, and other brands have made a real splash with consumers. I was introduced to Mystic Maid by one of my window cleaning customers. She told me it was a modern miracle! I bought one rag for around $10. Amazon sells a large version of the original right now for $31.99. I can't say it was great as a window cleaning tool, nor was it particularly bad. Certainly, for me as someone whose company cleans thousands of windows a week, microfibers would need to be both cost-effective and as good or better than what we would normally use to clean windows. That was not the case at all. Of course, we clean windows larger and higher than your average homeowner, for sure! I must say that we do use microfiber rags EXTENSIVELY for surface cleaning and sopping up dirty window sills and so forth. They have wonderful absorption and scrubbing abilities by their design and have been a boon to our efficiency and effectiveness.
What About For the Professional Window Cleaner?
I would venture to say it is likely that most professional window cleaners use microfibers for one reason or another. When I'm on forums and FB groups, I don't see too many say they are using them as the best detailing method and none at all say they use them for a complete large clean. Some do use them for small panes, but that is a different scenario for sure. When one is required to choose between using a ladder or a pole to reach absolutely every bit of glass beyond standing reach, time and expenditure of energy surely come into play. A professional can do a stellar job cleaning glass by other means such as the old 'stand-by'- a scrubber and a squeegee. I find that for mass usage, huck towels, also known as surgical towels, are among the best detailers I've found. They last a very long time when properly cared for and are cost-effective. In my experience, huck towels are far less likely to leave lint on glass than all but an elite few brands of microfiber rags.